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The grieving relatives of a lady who lost her life beside her fiance after ingesting contaminated limoncello state they are eager for accountability.

The victim, thirty-three, and the man, in his mid-thirties, were discovered deceased on the day after Christmas in the tourist destination, the Southeast Asian country, as a consequence of methanol poisoning.

A short time earlier, the woman had contacted her parents, her loved ones, to say she had "a terrible headache possible" and was going to rest, but she never woke up.

A bartender who supposedly prepared the drink was taken into custody in last winter and is being detained without formal accusation. The family state they have had minimal communication from the police.

"It's about accountability," expressed Greta's dad, adding: "We cannot find closure."

The harmful substance is a form of chemical commonly present in cleaning products, gasoline and engine fluids.

This substance is comparable to drinking alcohol, which is used for alcoholic drinks, but it is more affordable and more toxic to humans due to the way it is metabolized by the human system.

In the family's home in Rhandirmwyn, Carmarthenshire, a pair of square bags sit next to the stairs – the first has a pink bunny placed on top, the second, a blue teddy.

These contain their children's remains.

"The urns stay in the home with the family," explained the father, a retired project manager. "The family want to put them to rest, but we believe we can't do that until we get a satisfactory resolution."

Their daughter had been residing in Hoi An with Arno, her international boyfriend of about a couple of years, where the couple managed a accommodation offering rooms to travellers.

Greta was an sole offspring, referred to by her father as "amazing", a "independent soul" and a "hard worker" who studied in Cardiff, Paris and Los Angeles.

In the autumn month, Greta's dad, 71 and the mother, 70, had journeyed to Vietnam, getting to know Greta's partner for the first time, and the pair announced their commitment shortly afterwards.

"Their time together proved lovely – we were so joyful," said Greta's parent, who referred to his daughter's partner as "calm but extremely smart" and someone he "would have loved to have as a son in law."

During their visit, the group ate a multiple times at Good Morning Vietnam, a famous Italian restaurant, where they enjoyed the cuisine and were given complimentary servings of handcrafted specialty drink at the finish.

Several weeks later, when the couple had returned from their trip and were thinking to decide on a Christmas gift for their daughter and her partner, they recalled the restaurant and its containers of their specialty drink and opted to order a couple of them for delivery to their daughter's house.

It was a decision that would have the heartbreaking consequences.

After hours of drinking the beverage, their daughter contacted her parents on December 25 to say she had a severe hangover and was experiencing black spots but ignored recommendations from her parents, and a visitor who had visited, to get a doctor's opinion.

The pair were pronounced dead in different rooms of the home on December 26. Soon later, her family were on a plane to Vietnam.

Paul remembered the widespread social media rumors that came after as well as the struggle to manage the logistics of handling a loss in a different country.

Soon quickly before autopsies confirmed the victims had passed away from lethal toxic ingestion.

During the winter month, investigators detained a employee who was employed in a restaurant in Hoi An for "disregarding regulations on consumable products" by "using used 70-degree industrial ethanol, along with H2O, lemon peel and granulated sugar to make two bottles of limoncello."

As per national regulations, the offence could lead to a highest sentence of multiple years.

Numerous of people are affected by methanol each year in Southeast Asian nations, based on reports from medical entities.

The couple's passing came only days after several people were killed of toxic consumption in Laos, a nation which borders Vietnam.

The parents were informed legal processes take a long time in Vietnam, with the possibility of a individual being detained for a 12 months before being charged or released.

They expressed the wait for answers was becoming intolerable.

"I just want accountability," emphasized the father. "We cannot heal. Greta's mother says to me daily when we wake up, 'any information? Have there been developments?' I have to say 'nothing, no news so far'."

"It's about responsibility," he noted. "Closure for the family would be holding responsible the people involved and prosecuting them."

The couple mentioned they also felt "extremely angered" the establishment where they had purchased the beverage was still open and had not publicly acknowledged responsibility.

"The management just carried on as if nothing has taken place," remarked Paul.

For Paul and Susan, the sorrow is still very raw.

Paul